FAQ

1. Are your toys safe for children?

Yes! The toys are, made with non-toxic materials, and designed specifically for children aged 0–6 years.


2. Do you offer eco-friendly products?

Sustainability is a core value at Totsyland. We use recyclable packaging and responsibly sourced materials in all our products.


3. How long does delivery take?

Orders are typically delivered within 5–7 business days. You’ll receive a tracking link once your order is shipped.


4. What is your return policy?

We accept returns within 15 days of delivery if the product is unused and in its original condition. Please see our Return & Refund Policy for full details.


5. Can I track my order?

Yes. Use our Track Your Order page and enter your order number to see the latest status.


6. Do you ship all over India?

Yes, we deliver PAN India, including metro cities and most rural pin codes.


7. Do you offer gift packaging?

Yes! You can select gift wrap options at checkout for an additional charge.


8. Are your toys made in India?

Our most of the products are proudly made in India and aligned with Indian safety and learning standards.


9. Do you offer bulk or wholesale orders?

Yes, please email us at support@totsyland.in for corporate or institutional inquiries.